Terms and Conditions
1. Interpretation and Definitions
For the purposes of these Terms and Conditions:
• Company refers to Figura Wear, operating the website HIER WEBSITE
• Service refers to the website and online store.
• Order means your request to purchase goods from us.
• Goods refers to products available for sale on our website.
• Account means your registered profile on our website, if applicable.
• You refers to the individual accessing the website or making a purchase.
2. Acceptance of Terms
By accessing our website or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree with any part of these Terms, you must not use our website.
You must be at least 18 years old and legally capable of entering into binding contracts to purchase goods from our store.
3. Placing Orders
By placing an order, you confirm that:
• All information provided, including your name, address, email and payment details, is accurate and complete.
• You are authorised to use the selected payment method.
We reserve the right to refuse or cancel any order if:
• Goods are unavailable
• There is an error in pricing or product description
• Fraudulent, unauthorised or suspicious activity is detected
If your order is cancelled after payment has been processed, a full refund will be issued.
4. Returns and Refunds
In addition to your rights under the Australian Consumer Law, Figura Wear offers a 30 day return policy.
You may return goods within 30 days of receiving your order provided that:
• The item is unused
• The item is undamaged
• The item is in its original packaging
The following items are not eligible for return:
• Personalised or custom made items
• Hygiene related products where the seal has been broken
Return shipping costs are the responsibility of the customer unless the product is faulty, damaged, or not as described.
Once we receive and inspect the returned goods, refunds will be processed within 14 days using the original payment method.
Nothing in this Returns Policy excludes, restricts or modifies any rights you have under Australian Consumer Law.
5. Prices and Payments
• All prices are listed in Australian Dollars AUD and include GST where applicable.
• Payment must be made at the time of placing the order using available payment methods such as Visa, MasterCard, PayPal or other supported providers.
• In the event of a pricing or technical error, we reserve the right to cancel the order and issue a refund.
6. Shipping
• Orders are processed within 1 to 2 business days.
• Estimated delivery time within Australia is 4 to 10 business days depending on your location.
• Shipping is handled by trusted courier services such as Australia Post, DHL or FedEx.
• We are not responsible for delivery delays caused by external factors such as weather conditions, courier disruptions, customs delays or other events beyond our control.
7. Accounts and Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.
You agree to notify us immediately at HIER EMAIL if you suspect unauthorised access to your account.
8. Intellectual Property
All content on HIER WEBSITE, including text, images, branding, graphics and design elements, is owned by Figura Wear or licensed partners.
You may not copy, reproduce, distribute or use any content for commercial purposes without prior written permission.
9. Limitation of Liability
To the extent permitted by Australian law:
• Figura Wear is not liable for indirect, incidental or consequential losses, including loss of profits or data.
• Our total liability in relation to any claim shall not exceed the amount paid for the specific order giving rise to the claim.
Nothing in these Terms limits or excludes guarantees, rights or remedies that cannot be excluded under Australian Consumer Law.
10. Dispute Resolution
Any disputes arising in connection with these Terms shall first be addressed through good faith negotiations.
If a resolution cannot be reached, disputes will be governed by and construed in accordance with the laws of Australia.
11. Changes to These Terms
Figura Wear reserves the right to modify these Terms and Conditions at any time.
The updated version will always be published on HIER WEBSITE. Continued use of the website after changes constitutes acceptance of the updated Terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Figura Wear
Email: HIER EMAIL
Website: HIER WEBSITE